Privacy Policy

Fred Rogers Productions respects your privacy and we are committed to protecting it through our compliance with this Privacy Policy (“Privacy Policy” or this “Policy”) and our Terms of Use.

This Privacy Policy describes the types of information we may collect from you (or that you may provide) when you visit website and all related websites, including the Mr. Rogers’ Neighborhood web site, (collectively the "Sites"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

  • On our Sites.
  • In email and other electronic messages between you and our company.

Please read this Privacy Policy carefully to under­stand our policies and practices regarding your infor­ma­tion and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using our Websites, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of our Websites after we make changes is deemed to be accep­tance of those changes, so please check the policy periodically for updates.

Please note our Privacy Policy is part of the Terms of Use and is incorporated therein by references.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Websites, including information:

  • by which you may be personally identified, such as name, e‑mail address, telephone number, address, or any other identifier by which you may be contacted online or offline (“personal information”); and/​or
  • that is about you but individually does not identify you, such as ​“aggregate” or ​“anonymized” data.

We collect this information:

  • Directly from you when you provide it to us; and
  • Automatically as you navigate through the site. Information collected automatically may include information collected through cookies.


Information We Collect Through Automatic Data Collection Technologies

The information we collect on or through our Websites may include:

  • Information that is about you but does not individually identify you, such as ​“aggregate” or ​“anonymized” data.
  • Information that you provide by filling in forms on our Websites. This includes information provided at the time of requesting further information, making a donation, requesting a media kit, applying for a job, or subscribing to our mailing list. We may also ask you for information when you report a problem with our Websites.
  • Details of your visits to our Websites, including traffic data, location data, logs and other communication data.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Your search queries on our Websites.

Again, the information we collect automatically is statistical (anonymized) data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Websites and to deliver a better experience.

The Automatic Data Collection Technologies We Use

We store First Party Tracking Technologies when you visit or access our Websites, when you interact with embedded items on our Websites, and/​or when you interact with Fred Rogers Productions’ content on Third Party websites (e.g., social media pages). In addition, we authorize certain Third Parties (e.g., our social media and analytics providers) to store Third Party Tracking Technologies.

The technologies we use for this automatic data collection may include Cookies (or browser cookies). A cookie is a small file (piece of text) that’s placed on the hard drive of your computer or mobile device when you visit a web page. A cookie file is stored in your web browser and allows the Service or a Third Party to recognize you and make your next visit easier and the Service more useful to you. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third Parties We Authorize To Use Cookies and Other Tracking Technologies.

We authorize the following Third Parties to use the Tracking Technologies which are listed below:


Third Party Tracking Technologies: Performance Tracking Technologies

Google Analytics uses cookies to collect information about how people use our Websites. Specifically, it collects aggregate (anonymous) information on the number of website visits, certain demographics, likes, interest, user attrition and traffic flow. We use this information to improve user experience on our Websites.

In addition, this data is collected for remarketing and retargeting purposes (i.e., data is used for recommending relevant related content). See Google Analytics Privacy Policy


Third Party Tracking Technologies: Social Media/​Advertising/​Performance Tracking Technologies

Facebook stores cookies which allow the Facebook ​“Like” social sharing functionality but only if you click on the Facebook ​“Like” button on our Website or log in to the Website using your Facebook account. Facebook also uses cookies to collect aggregate demographics and interests data, which are collected for the purpose of gaining audience insight and advertising (i.e., collecting data used for recommending relevant related content).

Our pages on Facebook collect aggregate information on the countries where content is downloaded, and number of content views. We use this information to gain audience insight and set benchmarks. See Facebook Privacy Policy.


Third Party Tracking Technologies: Social Media/​Advertising Tracking Technologies

LinkedIn collects aggregate demographic information and data on interests. We use that information for the purpose of gaining audience insight. See LinkedIn Privacy Policy.


Third Party Tracking Technologies: Social Media/​Advertising Tracking Technologies

Twitter stores cookies which allow you tweet about Fred Rogers Productions content; plus, its cookies collect information on aggregate demographics and interests for the purpose of gaining audience insight (i.e., collecting data used for recommending relevant related content). See Twitter Privacy Policy.


Third Party Tracking Technologies: Social Media/​Advertising Tracking Technologies

Instagram stores cookies which allow you share content about Fred Rogers Productions content; plus, its cookies collect information on aggregate demographics and interests for the purpose of gaining audience insight (i.e., collecting data used for recommending relevant related content). See Instagram Privacy Policy.


Third Party Tracking Technologies: Social Media/​Advertising Tracking Technologies

Later stores cookies that collect information on aggregate demographics and interests for the purpose of gaining audience insight within the Instagram platform (i.e., collecting data used for recommending relevant related content). See Later Privacy Policy.


Third Party Tracking Technologies: Social Media/​Performance Tracking/​Advertising Tracking Technologies

Vimeo uses cookies to track how people watch videos; including information on how much of each video is watched and how many videos each visitor views. We use this information to help create better viewer experiences and to help track bugs. Plus, we use this data for to recommend relevant related content. See Vimeo Privacy Policy.



Third Party Tracking Technologies: Donor Management System

Bloomerang uses cookies to track which pages are being viewed. We only use this information for statistical analysis purposes. See Bloomerang Privacy Policy.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Websites and their contents to you.
  • To provide you with information that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To notify you about changes to our Website or anything we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the​“DONATE” feature of our Website, Bloomerang, a third party donor management system, will transmit the contents of that email and your email address to us.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Fred Rogers Productions, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

If you do not wish to have your email address/​contact information used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by sending us an email stating your request to

Accessing and Correcting Your Information

You can review and change your personal information by sending us an email at Specifically, you can send us an email to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We are committed to ​“Privacy by Design” concepts, and we have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.

Changes to Our Privacy Policy

We may revise this Privacy Policy, for example, to reflect changes in the law, our practices, or features of our products. It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. These changes will be effective immediately upon posting. As a result, you should periodically review the Privacy Policy so that you are up to date on our most current policies and practices. The date the privacy policy was last revised is identified at the top of the page.

By using our Websites you agree to the terms and conditions of this Privacy Policy, and, by continuing to use our Websites after changes have been made, you agree to the changes.

Still Have Questions?

If you have any questions or concerns regarding this Policy, please contact us at:

Fred Rogers Productions
2100 Wharton Street
Suite 700
Pittsburgh, PA 15203